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Thank you for choosing Nepali Sacred Honey! We understand the importance of getting our delicious, temperature-sensitive honey to you quickly and safely. This policy outlines our domestic and international shipping options, keeping in mind the fragile nature of our honey packed in matka.
Shipping Costs:
We offer a flat rate shipping cost for domestic orders within Nepal to ensure affordability and simplicity. This flat rate applies to all package weights (500g, 750g, and 1500g).
Flat Rate (Domestic): Rs.220-250
International shipping costs will be calculated based on the weight, size, and destination of your order. You will see the exact shipping cost during checkout. Please note that customs duties and taxes may apply to international orders and are the responsibility of the customer.
Shipping Methods:
To ensure fast and secure delivery, we prioritize partnering with reliable domestic carriers like Nepal Can Move and Gau besi Transportation. We will choose the most suitable carrier based on your location and order weight.
For international shipping, we will collaborate with established international carriers to expedite delivery while maintaining careful handling.
Order Processing:
We are committed to fast turnaround times! We strive to process and ship orders within 24 hours of receipt whenever possible. During peak times, there may be slight delays, but we will communicate them promptly.
Free Shipping:
To make Nepali Sacred Honey more accessible, we offer free domestic shipping on orders exceeding Certain Amount.
Additional Considerations:
Temperature Sensitivity: We understand honey is temperature sensitive. We use special packaging materials to insulate the matka container during shipping. However, extreme temperatures during transit can still affect the product. We recommend choosing expedited shipping options, especially for international orders, to minimize the risk of heat exposure.
Returns and Exchanges: Due to the perishable nature of honey and the potential for damage during return shipping, we are unable to accept returns or exchanges. If you have any concerns about your order, please contact us immediately.
International Shipping: We ship internationally to any country. Please note that customs clearance procedures can add time to the delivery process.
We are committed to providing you with a delightful Nepali Sacred Honey experience. If you have any questions about our shipping policy, please don't hesitate to contact us.
By incorporating flat rates, free shipping options, and prioritizing fast and secure carriers with temperature sensitivity in mind, this policy caters to your specific needs while remaining customer-friendly.