Privacy Policy for Nepali Sacred Honey

Effective Date: 2081/04/30

we respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our honey products.

Information We Collect:

We collect two main categories of information:

  • Order Information: When you place an order, we collect information necessary to process and fulfill your purchase. This includes:

    • Name

    • Billing Address

    • Shipping Address

    • Email Address

    • Phone Number

    • Payment Information (We do not store full credit card details)

  • Website Usage Information: We may collect information about your activity on our website to improve your experience and personalize content. This information may include:

    • IP Address (collected but anonymized)

    • Browsing history on our website

    • General location data (not precise enough to identify your street address)

    • Information collected through cookies and other tracking technologies (with your consent)

How We Use Your Information:

We use your information only for legitimate business purposes, including:

  • Fulfilling Orders: We use your order information to process and ship your honey, send you order confirmations and updates, and provide customer service.

  • Website Improvement: We may use anonymized website usage information to analyze trends, improve the functionality of our website, and personalize your experience.

  • Marketing Communications (with your consent): We may use your email address to send you newsletters and promotional offers. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the communications.

Disclosure of Your Information:

We will never sell or share your personal information with third parties for marketing purposes. We may disclose your information only in limited circumstances, such as:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and website analytics providers. These service providers are contractually obligated to protect your information and only use it for the specific purpose of providing services to us.

  • Legal Requirements: We may disclose your information if required by law or in the good faith belief that such disclosure is necessary to comply with legal process, protect our rights or property, or ensure the safety of others.

Data Security:

We take industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure server environments, encryption of sensitive data, and access controls. However, no internet transmission is completely secure. We cannot guarantee the security of your information.

Your Rights and Choices:

You have several rights regarding your personal information:

  • Access: You can request access to your personal information to review and correct any inaccuracies.

  • Deletion: You can request that we delete your personal information from our systems.

  • Opt-Out: You can opt-out of receiving marketing communications from us.

  • Cookie Preferences: You can manage your cookie preferences in your web browser settings.

To exercise any of these rights, please contact us at [your email address] or [your phone number].

International Data Transfers:

If you are located outside of Nepal, your information may be transferred to and processed in Nepal. By using our website and services, you consent to this transfer.

Children's Privacy:

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

Changes to this Privacy Policy:

We may update our Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website. We encourage you to review our Privacy Policy periodically to stay informed about updates.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [your email address] or [your phone number].

Additional Considerations:

  • You can include a link to your cookie policy where you detail the specific cookies used and how users can manage them.

  • Consider offering a data retention policy specifying how long you store user data